Work on University phones lines
Thursday, 21 November 2019
Phone lines at the University’s Whiteknights and London Road campuses will be out of service overnight from 6.00 pm on Friday 22 November to 4.00 am on Saturday 23 November.
During this time, you will not be able to make or receive calls from people outside the University on your landline. You will, however, be able to make or receive calls from other colleagues within the University. The phones and alarm systems in lifts around the two campuses will also not work.
Our switchboard number (0118 987 5123) will continue to receive calls and enable the Security services to deal with any emergency situation. Cash tills and refuge call points on the Whiteknights and London Road campuses will continue to work as normal. Calls on your mobile phone can also be made and received as normal.
The maintenance work is part of the ‘Communicating with Teams’ project and will migrate all phone calls onto the new SIP lines to enable us to set up the Teams infrastructure that will eventually replace our existing phone system.
If you have any queries about this work or the outage please email unified-communications@reading.ac.uk.