EmployeeCare - Employee Assistance Programme

Thursday, 01 November 2012

The University is pleased to launch EmployeeCare, an independent employee assistance programme, as part of its commitment to improving the staff experience by providing a supportive working environment as outlined in the HR Strategy, Working Together: A Strategy for Success.

EmployeeCare is a confidential, 24 hour, service which provides a comprehensive range of support services to staff, including:

• Telephone counselling - available 24/7 on a broad range of issues;
• Face to face counselling - there is an extensive network of counsellors to enable you to have face to face sessions at a location convenient to you;
• Legal and financial information - a team of fully qualified legal professionals provide practical and easily understood information;
• Health and wellbeing advice and information - health and lifestyle information provided by a team of doctors, nurses and specialists;
• Access to an online health and wellbeing portal - with information, self-help guides and factsheets on a broad range of issues and an on-line health assessment tool.

You can contact the service for all kinds of different reasons, whether they are work-related or personal, such as: finances, stress, bereavement, relationship difficulties, or work-life balance. 

You can contact them directly, without the need for a referral. 

There is a dedicated team of counsellors available to help you. EmployeeCare is provided by FirstAssist, who are part of the Capita Group, and are fully accredited by the British Association for Counselling and Psychotherapy (BACP).

These services are free, confidential and available to all staff.

Please look out for the letter in the post and further information can be found on the Human Resources website >>>